Shipping policy

EXCAPE APPAREL – Shipping Policy

Last Updated: June 30, 2026

Thank you for shopping with EXCAPE APPAREL. Every order is made specifically for you after your purchase is placed. This allows us to reduce waste and deliver high-quality products made just for our customers.

Order Processing

All orders are processed after payment has been successfully received.

Because our products are made to order, processing typically takes 2–7 business days before your order is shipped.

During holidays, product launches, promotions, or periods of high order volume, processing times may be longer.

Shipping Times

Once your order has been processed and shipped, estimated delivery times are:

  • United States: 5–10 business days

  • International: 7–21 business days (varies by destination)

These are estimated delivery times and are not guaranteed.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to update after receiving your shipment confirmation.

Shipping Delays

While we work hard to ensure your order arrives as quickly as possible, EXCAPE APPAREL is not responsible for shipping delays caused by:

  • Weather conditions

  • Carrier delays

  • Customs inspections

  • Incorrect shipping information

  • High shipping volumes

  • Other circumstances beyond our control

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect address is provided and your order has not yet entered production, we will do our best to update it.

If an order is returned due to an incorrect or undeliverable address, additional shipping charges may apply to resend the package.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located, please:

  • Check around your delivery location.

  • Ask household members or neighbors if they accepted the package.

  • Contact the shipping carrier for additional information.

EXCAPE APPAREL is not responsible for packages that are lost or stolen after they have been marked as delivered by the shipping carrier.

If your package is lost during transit before delivery, please contact us and we will assist you in filing a claim with the shipping carrier.

International Orders

International customers are responsible for any applicable customs duties, import taxes, VAT, or other fees required by their country. These charges are not included in the purchase price or shipping cost unless otherwise stated.

Contact Us

If you have any questions regarding your order or shipping, please contact EXCAPE APPAREL through the contact information provided on our website. Our team is happy to assist you and will respond as quickly as possible.